Arreva has a Client Success Team to ensure that all of our Clients are “Happy, Healthy, and Successful”. This is a free service that is included in your contract. Your Client Success Manager is your advocate within the Arreva Team and will be dedicated to ensuring that your objectives are met and that any feedback you have is heard and acted upon.
Your Client Success Manager will reach out regularly to schedule check-in calls. The goal of these calls is to gauge your progress in learning and using the software, as well as an opportunity for you to provide us with feedback that can be used to improve the software and Arreva as a whole.
As a point of contact, you can always turn to your Customer Success Manager for additional support by emailing firstname.lastname@example.org.
The Client Success department will call your organization for a quick check-in.
A Client Success representative will schedule a call at a time that is convenient for you to discuss any issues you may be having.
After the call, the Client Success department will follow up with your nonprofit to make sure you are getting the most out of our partnership.
This guide will show you all the basics of creating effective peer-to-peer fundraising campaigns.